At the moment, we only offer shipping within UNITED KINGDOM, and we are working on expanding to more countries. ♡

We are pleased to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you will not be charged any shipping costs. ♡

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your track & trace number on the following page: guiltygallery.com/apps/parcelpanel

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Our processing time is 1–2 working days. Once your package has been shipped, you can expect a delivery time of 5 to 10 working days. We do our best to get your order to you as quickly as possible so you can enjoy your new fashion items soon. ♡

You can return your items within 30 days after receipt. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website.

If you would like to request a return, you can simply send us an email at you@guiltygallery.com. Our team is ready to assist you and guide you through the return process. ♡

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will of course provide an appropriate solution. ♡

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To initiate this process, you can email us at you@guiltygallery.com.

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If you would like to cancel or change your order, please contact our customer service as soon as possible. Simply scroll down below to find the contact section. We can only make changes as long as the order has not yet been processed. ♡

Enter your discount code in the designated field during the checkout process. The discount will be automatically applied to your total amount. ♡

We accept various payment methods, including:

• Mastercard
• Visa
• Shop Pay
• Apple Pay

You can view the available options during checkout. ♡

Please refer to our size chart on the product page to find the correct size for your body type. If you are unsure, feel free to contact us for advice. ♡

Yes, we offer gift cards. Please send an email to: you@guiltygallery.com

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You can sign up for our newsletter by entering your email address in the subscription field at the bottom of the page. You will receive updates about new products and exclusive offers. ♡

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information. ♡

Yes — checkout is protected with secure (SSL) encryption and we only work with trusted payment providers. We only collect the information necessary to process your order and handle it according to our privacy policy. If you have any questions, feel free to contact us at you@guiltygallery.com.♡

No stress — if it’s not what you expected, you can return it within 30 days. We want you to be 100% satisfied, not just “okay” with your purchase. If it doesn’t feel right, you simply send it back. ♡

Some of our pieces sell out within days or even hours, depending on the drop. We don’t mass-produce, so once it’s gone, it’s often gone for good. Waiting usually means missing out. ♡